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H1 - Why Customers Remember the Miss, Not the Match

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Cognition Agency 3 min read

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Featured Psychology Corner School of Marketing Psychology

Why Customers Remember the Miss, Not the Match

In our latest blog, Sophie Albert explores the psychology behind those memorable moments and the lessons we can learn from the recent World Cup

Psychology Corner School of Marketing Psychology

Why Psychology is So Important in Marketing

Why Psychology in Marketing is Crucial: Discover how core psychological principles enhance your branding and compel customer action.

AI and Cognitive Surrender Featured Psychology Corner School of Marketing Psychology

AI Makes Humans Essential, NOT Redundant

In our latest blog, Dr Peter Hughes explores how AI is reshaping human cognition and the rise of cognitive surrender.

Featured Psychology Corner School of Marketing Psychology

The Biases Shaping Your 2026 Strategy

In our latest blog, we explore the behavioural science behind the rise of Labubu, a collectible plush that’s sparked global obsession and made Pop Mart’s CEO $1.6 billion richer in 24 hours. The formula? Scarcity + Surprise.

Featured Cognitive Brands Psychology Corner

The Psychology of Flat Pack Loyalty: The IKEA Effect

Discover the IKEA Effect - how our tendency to overvalue what we help create can boost customer engagement, loyalty, and pricing power. Learn how to harness this bias while mitigating its drawbacks.

Featured Psychology Corner School of Marketing Psychology

The Rise of the Labubu … Scarcity + Surprise = Outright Addiction

In our latest blog, we explore the behavioural science behind the rise of Labubu, a collectible plush that’s sparked global obsession and made Pop Mart’s CEO $1.6 billion richer in 24 hours. The formula? Scarcity + Surprise.

Cognitive Brands

The Psychology of Smart Messaging: General Electirc

Discover how General Electric used tribal cues to connect with their audience to win hearts, minds, and those all-important conversions.

Biases in Action Psychology Digital Marketing Digital Strategy

AI and Human Biases: is Behavioural Science the answer?

How can brand owners ensure that AI generated data and content they use to engage target audiences is being critically evaluated rather than being uncritically accepted?

Biases in Action

Designing with DEIA in Mind

Design inclusively with DEIA in mind for neurodiverse audiences while maintaining your brand's identity with these 3 key points.

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