
Audience, Research & Insight
Unlock your customers’ decision strategies with psychology.
Most businesses we speak to say they know their audience.
Then we use our expertise in buyer psychology and decision science to show them who their audience really are, and what they really want.
That knowledge becomes a foundation for all aspects of their marketing, branding, and messaging.
The effect is transformative.
For CMOs and Senior Marketing Executives, our practical, commercially-focussed understanding of human psychology helps to maximise the effectiveness of both demand-gen and lead-gen activities.
For HR and Talent Leaders, this understanding means we create employer brands that inspire passion, loyalty, and psychological safety. These brands are unmatched in their ability to attract, retain and motivate the best talent.

What we deliver
Research and insight from the first pivotal stage of our proven methodology, The Cognition Brain. This 'Data System' provides the foundation for all our strategies, tactics and creative.
Cognition Scientific Board
Access the talent you won’t find in-house. Sharpen your strategy with invaluable insights from psychologists, neuroscientists and data scientists who form our Scientific Board.
Audience
research
Tap into the real motivations of your customers. We use pioneering psychology to deeply understand buyer decision making.
Psychological research
Our Scientific Board has access to thousands of peer-reviewed studies on decision science. We turn these robust academic insights into practical actions for your brand.
Audience
insight
True segmentation demands a deep understanding of audience psychology. We go beyond the usual ‘pain points’ to unlock the hidden biases and behaviours of your customers.
Customer journey mapping
Nothing reinforces your brand like a standout customer experience. We identify every psychological nuance in your customer journey with a route to quick wins and strategic priorities.
Psychology & marketing
Everything we do is rooted in psychology. By applying knowledge of 300+ cognitive biases, we’re able to deliver a level of insight which goes far beyond the remit of other agencies.
Cognition built a coherent marketing strategy that aligned with our goals and a clear path to execution. We could have taken it to anyone to execute but given the quality of the work we had seen it was an easy decision to use them to deliver it.
case studies
Cognition helped us to drive a wholesale reappraisal of our approach to marketing, including implementing inbound marketing tactics across the global WSE network.
case studies
On the basis of effectiveness and good measurement now in place we can start to have some creative fun.
case studies
Cognition’s ability to translate our complex technology into simple, compelling propositions was incredibly impressive. They developed all the creative to take two new Blatchford products to market and the campaign engagement has been excellent.
case studies
Cognition Brain in Action
More services
Our services are driven by powerful psychology and guaranteed to deliver lasting results.
Let’s start the conversation
Intrigued by our approach? Curious to know how Cognition can support your specific challenges? Submit the form to start the conversation.
Alternatively, you can reach out to us at:
Birmingham: +44 121 368 7521
London: +44 20 4586 1470