Lindsey Witcherley

[Infographic] Customer retention: the best way to guarantee revenue

by Lindsey Witcherley on December 02, 2013

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80% of future revenue will come from 20% of your current customers, according to research from Gartner. But which 20%? The fact is you don’t know, which is why you need to boost customer loyalty across the board.

Check out this infographic for all the basic statistics and strategies you need to start focusing on customer retention.

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Lindsey Witcherley

This post was written by Lindsey Witcherley

As Inbound Director, Lindsey is responsible for driving overall inbound strategy and marketing automation.

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