by Lindsey Witcherley on Sep 29, 2017
HubSpot has unveiled some hot new features and tools this week at the annual INBOUND event in Boston. And here are the details shared by our on-the-spot Cognition team.
The supercharged HubSpot Sales Professional
A new version of HubSpot Sales Professional has been released and provides an all-in-one sales toolkit.
The new features you can benefit from include:
The introduction of “Conversations”
“Conversations” will be introduced to the HubSpot portal next year. It will appear as an extra tab and act as a shared inbox that will help your business have one-to-one conversations with customers.
Key features include:
HubSpot has acquired Motion AI, which enables businesses to better engage, convert, close, and delight their customers across every channel at scale.
But what does this mean for you?
You’ll be able to build a chatbot to communicate with customers on their terms.
The “inbound way” of customer service
A feature that will be built on top of Conversations next year, HubSpot’s new Customer Hub will enable you to make customers happier, improve retention rates and grow faster.
Reimagine your growth strategy
And if that wasn’t enough, HubSpot Marketing is due to launch a whole new set of tools to improve your marketing efforts.
Included in the line-up: