Why Customers Remember the Miss, Not the Match

Why Customers Remember the Miss, Not the Match

What the 2026 World Cup teaches us about the psychology of memorable experiences The 2026 World Cup will be remembered for many things, unfortunately none of which are England winning! However, I am…
AI Makes Humans Essential, NOT Redundant

AI Makes Humans Essential, NOT Redundant

Dr Peter Hughes explores cognitive science and behavioural psychology, explaining AI doesn’t replace human thinking but makes discipline and judgement more important than ever. AI is reshaping human…
The Psychology of Flat Pack Loyalty: The IKEA Effect

The Psychology of Flat Pack Loyalty: The IKEA Effect

Walk into any IKEA, and you’ll see plenty of shoppers happily wheeling out boxes of flat-pack furniture. Despite knowing they’ll soon face hours of potential puzzling over cryptic instructions, bags…